Returns & Exchanges

At A L E X Λ N D R A, we strive for perfection in every silhouette; however, if your selection is not the perfect fit, we offer a seamless 30-day return policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and postal code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original luxury packaging, ensuring all designer tags and hygiene seals remain intact and undisturbed.

• 3.
  Affix Shipping Label

  Download and print your prepaid shipping label from the portal, then attach it clearly to the exterior of your return parcel.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized carrier location and retain your drop-off receipt to track your return journey back to our studio.